Legal
Techdefend Limited (referred to as "Techdefend", "we", "us" or "our" in this Privacy & Cookies Policy) respects your privacy and is committed to protecting your personal data. This Privacy & Cookies Policy explains how we look after your personal data when you visit our website, regardless of where you visit it from, and tells you about your privacy rights and how the law protects you.
This Privacy & Cookies Policy sets out how Techdefend Limited uses and protects any information that you provide when using this website.
Techdefend's website is not intended for children, and we do not knowingly collect data relating to children.
Techdefend Limited is the controller and is responsible for your personal data. If you have any questions about this Privacy & Cookies Policy, please contact us directly.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store, and transfer different kinds of personal data about you, grouped together as follows:
We do not collect any Special Categories of personal data about you on our website. This includes details about race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health data, or genetic and biometric data. We do not collect any information about criminal convictions or offences via the website.
We use different methods to collect data from and about you, including through:
You may give us your name, company, email address, and telephone number by filling in a form on this website or by corresponding with us by email — for example, when requesting an infrastructure or security audit, a licensing quote, or general information about Techdefend.
As you interact with our website, we may automatically collect Technical Data about your browsing actions and patterns. We collect this personal data using cookies and similar technologies.
We may receive data about you from third parties and public sources, including analytics providers, where used.
Where enabled, Google Analytics cookies store information to help us understand website trends — including which pages a visitor views, the time a visit occurred, and what site referred the visitor to our pages. These cookies report on website trends; they do not identify individual visitors, and visitors cannot be tracked across multiple unrelated sites.
To opt out, you can disable cookies in your browser, or install the Google Analytics Opt-out Browser Add-on. To find out more, visit Google's own privacy information for Analytics.
We may, in future, use the LinkedIn Insight Tag on our website to help us understand visitor engagement and measure the performance of any LinkedIn advertising. The LinkedIn Insight Tag collects IP address information, timestamps, and page-view events. All data is encrypted, and any LinkedIn browser cookie set is stored until you delete it or it expires.
You can manage or opt out of LinkedIn advertising cookies in your LinkedIn account settings, and we recommend reviewing LinkedIn's own Cookie Policy for further detail.
We will only use your personal data when the law allows us to. Most commonly, we use your personal data where it is necessary for our legitimate interests — for example, responding to an enquiry you've raised — and your interests and fundamental rights do not override those interests.
Like many websites, we use cookies to personalise your visit to this website, keep track of your preferences, and understand how the website is used. Cookies are small pieces of information stored on your device by your browser.
The first time you visit this website, or after you have cleared cookies from your device, you will be shown a notice informing you that we use cookies, with a link to this policy. If you continue using the website after seeing that notice, we will treat this as your consent to our use of cookies as described here.
Most browsers let you block or delete cookies through your browser settings, though doing so may affect the functionality of this and other websites. Like most websites, our servers automatically record log files containing information about website traffic — such as IP address, pages viewed, and time spent on the site. We use this information to monitor and improve the website; we cannot identify you personally from log files alone.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis that allows us to do so.
We may process your personal data without your knowledge or consent, in compliance with the rules above, where this is required or permitted by law.
We do not allow any third-party service providers we use to process data on our behalf to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in line with our instructions.
If you wish to update, access, or remove details you have previously submitted to us, please email hello@techdefend.co.uk.
We work to ensure the security, integrity, and confidentiality of personal information submitted to us, and we review our security measures as technologies and practices evolve.
If you discover that information we hold about you is incorrect, please contact us and we will correct it.
We have procedures in place to deal with any suspected personal data breach, and we will notify you and any applicable regulator of a breach where we are legally required to do so.
We only retain personal data for as long as necessary to fulfil the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.
To determine an appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process it, and whether those purposes can be achieved by other means, alongside applicable legal requirements.
Under data protection law, you have rights in relation to your personal data, including the right to:
You also have the right to lodge a complaint at any time with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection (www.ico.org.uk). We'd appreciate the opportunity to address your concerns directly before you approach the ICO, so please contact us in the first instance.
You will not normally have to pay a fee to access your personal data or to exercise any of your other rights. However, we may charge a reasonable fee, or refuse to act, if a request is clearly unfounded, repetitive, or excessive.
We may need to request specific information from you to confirm your identity and verify your right to access your personal data, as a security measure to ensure data is not disclosed to anyone who has no right to receive it. We may also ask for further information to help us respond more quickly. If someone else makes a request on your behalf, we will need to verify both their identity and their authority to act for you.
We aim to respond to all legitimate requests within 30 days. If a request is particularly complex, or you have made multiple requests, it may take us longer — in which case we will let you know within the first 30 days and keep you updated.
This website may include links to third-party websites, plug-ins, or applications. Clicking these links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of any website you visit after leaving ours.
We may update this Privacy & Cookies Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page.
If you have any questions about this Privacy & Cookies Policy or how we handle your personal data, please contact us at hello@techdefend.co.uk.